Visitor management

Visitor management system for societies and apartments

The guard adds a walk-in at the gate, the resident lets them in from their phone, and every entry and exit is saved in the gate register.

Resident app visitor request filling the screen: the visitor’s name, type and phone, with Allow in, Leave at gate and Decline buttons

Add a walk-in visitor with a photo

The guard picks the flat, types the visitor’s name and phone, takes a photo and chooses who they are. One tap then asks the resident.

  • Visitor types: guest, delivery, courier, cab, service and vendor
  • Add a company, the purpose or a vehicle number if needed
  • One courier for several flats? Pick them all at once
Guard app New visitor form: the flat, the visitor’s name and phone, visitor type chips, optional company, purpose and vehicle fields, and an Ask the resident button
The guard fills in the visitor and asks the resident.

Residents approve visitors from their phone

The resident gets a notification with the visitor’s details and answers with one tap. The guard sees the answer on the gate screen.

  • Allow in, Decline, or Leave at gate for parcels
  • No answer? The request goes to the other household members
  • It can also go to the management office if your committee turns it on
Resident app home screen with an At the gate card for a visitor named Suresh Kumar, Allow in and Decline buttons, quick actions and an SOS button
A visitor waiting at the gate, on the resident’s home screen.

The guard decides when nobody answers

Sometimes the resident is busy or their phone is off. The guard can still act, and the reason is saved with the visit.

  • Let the visitor in after phoning the resident
  • Or take the parcel and keep it at the gate
  • Or turn the visitor away
  • The reason is saved with the visit

See which visitors are inside right now

The guard app lists every visitor still inside and how long they have been there. When a visitor leaves, the guard logs the exit with one tap.

  • Counts of visitors, staff and vehicles inside
  • Visitors who stay a long time are flagged
  • One-tap exit for each visitor
Guard app Inside tab showing how many visitors, staff and vehicles are inside, and a list of visitors with an Exit button on each
Who is inside, with an Exit button for each visitor.

An IN/OUT gate register for the committee

Every entry and exit is saved with the time, the flat and the guard on duty. Nobody has to write in a paper register.

  • Filter by all, entries or exits
  • The committee sees it in the app or on the web panel
  • Export the register to a CSV file
Guard app Log screen: an IN/OUT register with All, Entries and Exits filters, showing names, flats and times
The gate log, with entries and exits and their times.
How it works

How visitor management works

  1. The guard adds the visitor

    The flat, the name, a photo and the visitor type, on the guard app.

  2. The resident answers

    Allow in, decline or leave at gate, from their phone.

  3. The entry is saved

    Every entry and exit goes into the gate register.

Questions

Visitor management questions

Anything else? Ask us on WhatsApp.

What happens if the resident does not answer?

The request goes to the other members of the household. It can also go to the management office if your committee turns that on. The guard can still let the visitor in after phoning the resident, and the reason is saved with the visit.

Does the resident see who is at the gate?

Yes. The resident sees the visitor’s name, type and phone number, and their photo when the guard takes one, before they decide.

Can one courier be sent to several flats?

Yes. The guard picks all the flats at once, and each flat answers for itself.

Do regular visitors need approval every time?

No. Residents can invite guests with a pass, and give a maid, driver or milkman a daily pass. The guard scans the pass and lets them in.

Related features

Bring visitor management to your community

We show your committee how GateChecker works, then set everything up.

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