Committee
Committee dashboard
Charts, approvals, permissions and reports on the web panel and the app.
Community & helpdesk
Notice board and complaint helpdesk for your residents
Post notices, track complaints and helpdesk work, run polls and events, and let residents raise an SOS, all in one app.
A notice board on every resident’s phone
Post a notice once and residents get a notification on their phone. They read it on the notice board in the app.
- Pin important notices to the top
- Categories: general, maintenance, events, rules and emergency
- Attach files and photos
- Send to everyone, or to one wing
- See who has read it
Complaints with a clear status
Residents raise a complaint with a category, a priority and photos. They can follow it from the day it is raised until it is fixed.
- Status from raised, to assigned, to in progress, to resolved
- Committee replies on a timeline
- Residents are told when something changes
Helpdesk tickets for the management office
The committee works through complaints and helpdesk tickets from one list, in the app or on the web panel. Late work comes first.
- Assign a ticket to someone, with a due time
- Overdue tickets are shown first
- Internal notes that only the committee sees
- Filter complaints by status and priority
Polls and events for residents
Ask residents what they think, and run events from the app, from sign-up to expenses.
- Polls with a closing date, anonymous if you choose
- Event registration for each flat
- Residents pay by UPI and upload proof; the committee approves it
- Keep track of event expenses
SOS button and emergency contacts
In an emergency, a resident presses SOS and picks what is wrong. The alert goes to the guards, the committee, or both.
- Medical, fire, security and other emergencies
- The guard or committee acknowledges the alert
- Emergency numbers to call with one tap
How it works
How notices and complaints work
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The committee posts
Notices, polls and events, from the app or the web panel.
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Residents take part
They read notices, vote, register for events and raise complaints.
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Everyone stays informed
Residents see each reply and status change in the app.
Questions
Community and helpdesk questions
Anything else? Ask us on WhatsApp.
Do residents get notices on their phone?
Yes. When the committee posts a notice, residents get a notification and can read it in the app. The committee can see who has read it.
Can a poll be anonymous?
Yes. The committee can make a poll anonymous. Then nobody can see who voted for what, not even the committee.
Who gets an SOS alert?
The resident chooses: the guards at the gate, the committee, or both. The resident is told when someone acknowledges the alert.
Can residents add photos to a complaint?
Yes. A resident can attach photos or files when raising a complaint, and follow its status and replies in the app.
Related features
Guards
Security guard app
Guards see SOS alerts and acknowledge them from the gate.
Visitors
Visitor management
Walk-in entry with a photo, approved by the resident from their phone.
Bring your notices and complaints into one app
We show your committee how GateChecker works, then set everything up.